Our opening hours are :-
Monday 9.00am to 5.30pm
Tuesday 9.00am to 5.30pm
Wednesday 9.00am to 8.30pm
Thursday 9.00am to 5.30pm
Friday 9.00am to 5.30pm
Saturday 9.00am to 5.30pm
If you have found that the item you have purchased is unsuitable you can return it to us within 30 days of receiving it.
Simply fill out the returns form and enclose it in the parcel. You will find your returns form on the last page of your invoice. Alternatively you can download one below.
Returns are at the customers expense and we advise that you retain your proof of postage. Old Mill Saddlery does not accept any liability for goods lost in the post or by a courier when being returned by a customer.
Goods returned to us must be unworn, unwashed and in their original packaging. Personalised items are non-returnable. All returns should be appropriately packaged. We are unable to accept returned goods if the manufacturers packaging (i.e. shoe box) has been used as the outer postal packing, as we are then unable to offer the goods for resale. We aim to process returns within 7 days of receipt.
Returns address;Returns DepartmentOld Mill Saddlery Limited110 Larne Road,Ballycarry,County Antrim,BT38 9JN